Roxy Ann Veterinary Hospital at 43 Oak Street in Central Point, Oregon

Customer Reviews about Roxy Ann Veterinary Hospital

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  I never met the doctor. I only was able to interact with the front staff. It's hit or miss with them. The customer service is directly connected to which attendant you get. When I arrived to drop off my dog for a neutering, the attendant was kind and patient. When I came in the afternoon to pick him up (without a call to say he was ready), the afternoon attendant was very rude and curt. I was asked if I had a coupon for the service. I answered no and then for some reason she asked, "Are you able to?" I didn't understand what she meant so I asked her to finish her sentence. "Are you able to pay?" I was surprised so I tried to joke it away with, "Well if I want my dog I guess I have to." But looking at her face she was serious. I was offended as I handed her my plastic. That is not the worst of it however. When my dog was brought out he wasn't in the carrier I brought him in so he was thrashing about trying to get away from the vet office. I was given one medicine and told it was pain meds to be given every 12 hours. Then sent home. I didn't trust that it was pain meds so I called my regular vet for a refill of my dogs pain medication we give him when he throws his back out. I was glad I did because what she said was for pain was really antibiotics. Imagine having surgery with nothing for pain afterwards! My dog stopped whimpering after I gave him an anti-inflammatory and a pain pill. I went to that office on a referral from SNYPS. The clinic was more affordable than my regular vet. You get what you pay for. I can somewhat get over the office rudeness but not sending my animal home to suffer. I also did not receive a document verifying my pet had been neutered. I had to go back for it. I can't recommend this vet based on my only experience with them.
  September 19, 2017

  by Talya Bates

Opening hours Open now

Today: 08:00 am — 06:00 pm

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About Roxy Ann Veterinary Hospital in Central Point